Using Get My Data



This quick guide outlines the steps required to obtain all practice data within Curve Hero using the Get My Data feature.


The Get My Data feature produces a downloadable text file that includes the information stored within a practice’s database. As this is a text file, it does not contain images or documents. For a complete copy of all practice information, contact the Customer Service Team.


This feature is only available to users with Administrator access.


  1. In the Sidekick, click the More menu, then click Administration within the drop-down list.

  2. In the Administration menu, within the Reporting drop-down list, click Get My Data.

  3. In the Get My Data Module, click the Get My Data button.

  4. Within the Download column, the spinner indicates the data is processing.

  5. Note: After a download is started, additional activities can be performed in Curve Hero as the Get My Data operation will run in the background.

  6. When the process completes, click the download icon to download the data file.

  7. Note: The Get My Data process may take a full day to complete. After the file is produced, it will be available in Curve Hero for seven days. If the file is required after this period, it must be generated again.

    Note: If the data file cannot be opened with a standard text editor (e.g. Microsoft Notepad), download the Notepad++ editor.

P Please consider the environment before printing this quick guide.

Copyright © 2024 by CD Newco, LLC, USA Proprietary and Confidential All Rights Reserved.

Disclaimer: All information presented herein is solely intended to train employees of Curve Dental customers on the use of the software application described in this Community Article and to illustrate how Curve software can be integrated into a typical practice’s operations. Statements and examples used in this Community Article are not intended to contradict or in any way override the written or verbal instructions of the leadership of the customer (“Licensee”). The Licensee is responsible for establishing its own practices and procedures and making each of its employees familiar with them, including those related to the use of the application described in this Community Article. Nothing in this Community Article should be construed to be instructing any Licensee employee to violate any Federal, State, Provincial or other jurisdictional law or regulation; or to violate any aspect of the Licensee’s established practices and procedures. The information contained in this document is the copyrighted property of CD Newco, LLC. No part of this document may be reproduced, republished, translated, stored in a retrieval system, or transmitted in any form, or by any means, mechanical, photocopying, recording, or otherwise, without the prior written consent of CD Newco, LLC. Licensees may print copies of this Community Article for their own internal use. CD Newco, LLC may take any action permitted by law to enforce its rights hereto. The information contained in this document is subject to change without notice. The enclosed materials are not a contract and create no rights upon the reader or obligations of any kind on CD Newco, LLC or its affiliates. CD Newco, LLC reserves the right to make changes to any products or services described in this Community Article at any time without notice. CD Newco, LLC shall not be liable for the actions or inactions of the reader in reliance upon the information contained in this document.

Trademarks: Curve is a registered trademark of CD Newco, LLC. Any other product and company names used herein are the property of their respective owners.

Version: This documentation was prepared in conjunction with the latest release of the subject matter of this Community Article, but may be utilized with future releases until such time that more current materials are published.

Comments: Any comments or suggestions regarding the information herein are welcome and should be emailed to the attention of:

P Please consider the environment before printing this quick guide.